Dental Handpiece Repair
KaVo is pleased to announce an expedited handpiece repair process, with a standard turn around time of 2 business days on handpiece repairs. For the fastest processing, we encourage you to submit your request electronically.
How it works
- Call your authorized KaVo dealer for a repair (purchase) order number
- Fill out the handpiece service request form and submit online to KaVo
- Print the confirmation and include with your shipment
- If claiming warranty, enclose a copy of dealer invoice
Available service options for your handpieces
Warranty Repair: All warranty claims must include valid invoice. Please include copy of invoice with your shipment.
Limited Repair - 90 Day Warranty:A limited repair includes cleaning, diagnostic testing and repair to meet KaVo specifications. If an overhaul is needed, the dealer will be notified.
Complete Overhaul - 1 Year Warranty:An overhaul includes meticulous cleaning and refurbishing of internal handpiece components to that of "new" product performance. The overhauled handpiece will carry a 1 year warranty. An overhaul may result in change of serial number.
If you have any questions, KaVo Tech Support is available to help:
8 am - 6 pm, Monday - Friday EST.
Call Toll-free: 1-888-275-5286 Option #2
Or Email:
techservice@kavo.com